Creating user stories: an empathy exercise

User stories are an artifact of Scrum and they are used for requirements gathering at the begin of a project. It has a simple structure: As a (i.e. client, administrator) I want to (action) So that (goal) As all agile tools, this work needs to be done collaboratively and it’s a way to understanding your […]

Sometimes all you need is a little patience and a lot of empathy

When working with a team and different clients, we may find people with divergent opinions, ideas and experiences.  In these situations, it might be hard to get to an agreement, specially when we relly exclusively on virtual communication as telephone, email and chats. So, when it seems we are going nowhere, we need to take […]